FAQS

๐Ÿ“… General Information

Q: When is the tournament schedule released?
A: Schedules are typically released 3โ€“5 days before the tournament begins. Teams will be notified via email and/or the GotSport app.

Q: How many games are guaranteed?
A: Each team is guaranteed a minimum of 3 games unless otherwise stated.

Q: What is the format of the tournament?
A: Most divisions include group play followed by playoffs or a championship match, depending on standings.


๐Ÿ“ Location & Facilities

Q: Where are the games played?
A: All games are played at designated tournament fields. Field maps and addresses will be shared with schedules.

Q: Are pets allowed at the fields?
A: Pets are generally not permitted unless explicitly stated by the venue. Service animals are allowed.

Q: Are there concessions available?
A: Yes, most locations will have food vendors or nearby options.


๐Ÿ“ Registration & Rosters

Q: How do I register my team?
A: Teams register online through GotSport (or your designated platform). Payment must be completed to secure a spot.

Q: Can I make changes to my roster?
A: Yes, roster changes are allowed up until the roster freeze deadline (usually a few days before the tournament).

Q: Are player cards required?
A: Yes, all teams must present valid player cards and roster at check-in.


๐Ÿ•’ Game Day Rules

Q: How early should teams arrive?
A: Teams should arrive at least 30 minutes before kickoff.

Q: What happens if a team is late?
A: A grace period may be given, but delays can result in forfeits depending on tournament rules.

Q: Are there referees assigned?
A: Yes, all games are officiated by certified referees.


๐ŸŒง๏ธ Weather Policy

Q: What happens if it rains?
A: Games are played in rain unless conditions are unsafe. Lightning or severe weather may cause delays or cancellations.

Q: Will games be rescheduled?
A: The tournament will make every effort to reschedule games, but this is not guaranteed.


๐Ÿ† Awards

Q: Are there trophies or medals?
A: Yes, awards are given to champions and finalists in each division.


๐Ÿ’ต Refund Policy

Q: Are refunds available if we withdraw?
A: Refunds depend on timing. Typically, no refunds are issued after schedules are released.

Q: What if the tournament is canceled?
A: Partial refunds or credits may be issued depending on how many games were played.


๐Ÿ“ž Communication

Q: How will updates be shared?
A: Updates are sent via email, GotSport, and/or tournament social media.

Q: Who do I contact during the tournament?